Welcome to Jasmine Lodging! These Terms and Conditions govern your use of our website and the purchase of our outdoor and travel products. By using our website and placing an order, you agree to the following terms.

1. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.
  • We only accept cash on delivery (COD) as the payment method. No online payments or card transactions are available.
  • Customers must ensure someone is available at the delivery address to make the payment upon order arrival.

2. Shipping and Delivery

  • We process and ship orders within the estimated time mentioned at checkout.
  • Delivery times may vary based on location and external factors beyond our control.
  • If an order is undeliverable due to incorrect address details, re-shipping may require an additional delivery fee.

3. Returns and Refunds

  • Due to the nature of our business, we do not offer refunds or returns unless the product is defective upon arrival.
  • If you receive a damaged or incorrect item, please contact us at [email protected] within 48 hours of delivery with proof (photos).
  • We reserve the right to review and approve return requests at our discretion.

4. Product Availability and Pricing

  • Prices are subject to change without prior notice.
  • We strive to provide accurate product descriptions and images, but we do not guarantee that all details are error-free.
  • In the case of a pricing or product description error, we reserve the right to cancel or modify an order.

5. Customer Responsibilities

  • Customers are responsible for providing accurate shipping and contact details.
  • Misuse of our products or website may result in order cancellation or account suspension.

6. Limitation of Liability

  • Jasmine Lodging shall not be liable for any indirect, incidental, or consequential damages resulting from product use or delayed deliveries.
  • We do not guarantee uninterrupted access to our website and are not responsible for technical issues beyond our control.

7. Privacy Policy

  • Your use of our website and services is also governed by our Privacy Policy [Link to Privacy Policy].

8. Changes to These Terms

  • We reserve the right to update these Terms and Conditions at any time.

9. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📧 [email protected]